Effective Date: August 25, 2026
Last Updated: August 25, 2026
Rocket Rolloffs (“Rocket Rolloffs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect when you visit rocketrolloffs.com, request pricing, contact us, book a dumpster rental, communicate with us, or otherwise use our services; how we use that information; and the choices and rights that may be available to you.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with Rocket Rolloffs.
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Billing address
Dumpster delivery or service address
ZIP code
Requested delivery and pickup dates
Dumpster size or service requested
Information about your cleanup, project, or waste materials
Access, placement, or delivery instructions
Messages or other information submitted through website forms
Communications you send to us by phone, email, text message, or other methods
Transaction and payment-related information
Other information you choose to provide
When you make a payment or place an online order, payment information may be collected and processed by a third-party payment processor.
Depending on the payment system used, Rocket Rolloffs may receive limited payment information such as transaction status, payment method type, the last four digits of a payment card, or a payment token rather than your complete card number.
Payment information is also subject to the privacy and security practices of the applicable payment processor.
When you visit our website, we and service providers working on our behalf may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device type
Operating system
Approximate geographic location derived from an IP address
Pages viewed
Links or buttons clicked
Date and time of visits
Referring website or source
Time spent on pages
Website navigation and interactions
Advertising or campaign information
Cookie and similar technology identifiers
We may use cookies, pixels, tags, scripts, local storage, and similar technologies to collect this information.
We may use personal information for purposes including:
Providing dumpster rental services
Processing and managing bookings
Scheduling deliveries, pickups, swaps, or other services
Providing quotes, pricing, and availability information
Processing payments and transactions
Communicating about an order or rental
Sending delivery and pickup updates
Responding to questions and customer-service requests
Sending invoices, receipts, and billing notices
Verifying service addresses and service availability
Preventing fraud and unauthorized transactions
Maintaining and improving our website and services
Understanding how visitors use our website
Measuring advertising and marketing performance
Providing advertising where permitted by law
Maintaining business and accounting records
Resolving disputes and enforcing agreements
Protecting our customers, employees, equipment, and business
Complying with applicable laws and legal obligations
We may also use aggregated or deidentified information that does not reasonably identify a particular individual for business, analytics, and operational purposes.
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, and support advertising.
These technologies may include:
These help the website function properly and may support features such as forms, security, online booking, and website preferences.
Where enabled, we may use analytics services to understand how visitors find and interact with the website, which pages are viewed, and how the website performs.
Where enabled, advertising platforms may use cookies, pixels, or similar technologies to help us:
Measure advertising campaigns
Understand whether an advertisement resulted in a website visit, phone call, lead, or booking
Build audiences for advertising
Show advertising that may be more relevant to users
Depending on applicable law and the technologies used, certain advertising activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal data even when no money is exchanged for the information.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
We may use third-party analytics, advertising, call-measurement, or marketing platforms to understand website traffic and evaluate the effectiveness of our marketing.
Depending on which services are enabled, these providers may receive information such as:
IP address
Device and browser information
Website activity
Pages visited
Referring source
Advertising identifiers
Conversion activity
These providers process information according to their own privacy policies and our agreements with them.
We do not sell customer contact information to data brokers for money.
We may disclose information to third parties when reasonably necessary to operate our business or provide our services.
Categories of recipients may include:
Companies that assist us with functions such as:
Website hosting
Online booking and scheduling
Payment processing
Customer management
Email delivery
Text messaging
Telephone services
Website analytics
Advertising
Form processing
Cloud storage
Accounting
IT and security services
These providers may access information only as necessary to perform services on our behalf or as otherwise permitted by law.
Where necessary to complete a rental or provide requested services, we may disclose appropriate information to disposal facilities, subcontractors, drivers, service partners, or other businesses involved in completing the service.
We may share information with accountants, attorneys, insurance providers, financial institutions, consultants, or other professional advisors when reasonably necessary.
We may disclose information when we reasonably believe it is necessary to:
Comply with a law, subpoena, court order, or legal process
Respond to a government or regulatory request
Investigate fraud
Enforce our agreements
Protect our legal rights
Protect the safety or property of Rocket Rolloffs, our customers, or others
Information may be transferred as part of a merger, sale, financing, acquisition, restructuring, bankruptcy, or transfer of some or all of Rocket Rolloffs’ business or assets.
If you provide a mobile telephone number, Rocket Rolloffs may use it to communicate with you regarding your inquiry, quote, rental, delivery, pickup, account, payment, or other service-related matters.
Depending on the consent you provide, we may also send marketing or promotional text messages where permitted by law.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact Rocket Rolloffs directly.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with third parties for their marketing purposes.
We may provide mobile information to service providers that help us deliver text messages or operate our communications systems when necessary to provide those services.
Opting out of marketing text messages does not prevent us from sending communications that are necessary to complete or administer an existing transaction or service where permitted by law.
We may use your email address to send:
Quotes
Booking confirmations
Rental information
Delivery or pickup information
Invoices
Receipts
Customer-service messages
Other transactional communications
If we send promotional emails, you may unsubscribe using the unsubscribe instructions contained in those messages.
You may continue to receive non-marketing communications relating to an active rental, transaction, account, or customer-service matter.
If you provide a telephone number, we may call you regarding:
Quote requests
Booking requests
Delivery or pickup coordination
Access issues
Billing
Customer service
Other matters relating to requested services
Calls may be made by Rocket Rolloffs or service providers acting on our behalf.
If call recording is used, any recording will be handled in accordance with applicable law.
We collect service addresses and other location information that you provide because a location is necessary to determine service availability and perform dumpster deliveries and pickups.
Our website or third-party services may also derive an approximate location from your IP address.
We do not intentionally collect precise device GPS location unless that functionality is specifically provided to you and any consent required by applicable law has been obtained.
Rocket Rolloffs generally does not need highly sensitive personal information to provide dumpster rental services.
Please do not submit information such as:
Social Security numbers
Passport numbers
Medical records
Financial account passwords
Biometric identifiers
unless specifically requested through an appropriate and secure process.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.
Retention periods may depend on factors including:
Whether you have an active or previous customer relationship with us
Accounting and tax requirements
Payment and transaction records
Contractual requirements
Insurance requirements
Dispute and chargeback periods
Fraud prevention
Legal obligations
Applicable statutes of limitation
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.
Rocket Rolloffs uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, internet transmission, electronic storage system, or security measure can guarantee absolute security.
You should use care when transmitting information over the internet.
Depending on where you live and applicable law, you may have rights relating to your personal data.
These may include the right to:
Confirm whether we process your personal data
Access personal data we maintain about you
Correct inaccurate personal data
Request deletion of personal data
Obtain a portable copy of certain personal data
Opt out of certain targeted advertising
Opt out of certain sales of personal data
Opt out of certain types of automated profiling
Withdraw consent where processing is based on consent
Appeal certain decisions regarding a privacy request
Certain rights may be subject to exceptions or limitations under applicable law.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Nebraska residents may have certain rights under the Nebraska Data Privacy Act when that law applies to the processing of their personal data.
Those rights may include:
Accessing personal data
Correcting inaccuracies
Requesting deletion
Receiving certain personal data in a portable format
Opting out of qualifying targeted advertising
Opting out of qualifying sales of personal data
Opting out of certain profiling activities
The applicability of particular rights depends on the circumstances and applicable law.
To make a privacy request, you may contact Rocket Rolloffs using either of the following methods:
Email: contact@rocketrolloffs.com
Online: Submit a request through our Contact Us page at /contact-us/
You may also call us at:
Phone: (402) 534-1557
Please include enough information for us to identify you and understand your request.
We may need to verify your identity before fulfilling certain requests.
If applicable law allows you to use an authorized agent, we may request reasonable information necessary to verify the agent’s authority to act on your behalf.
If applicable privacy law provides a right to appeal and we decline to fulfill your privacy request, you may contact us using the methods above and state that you are requesting an appeal of our decision.
We will review the request and respond as required by applicable law.
Where required, we will also provide information about how you may submit a complaint to the appropriate regulatory authority.
Rocket Rolloffs’ website and dumpster rental services are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13.
If we learn that we have collected personal information from a child under 13 without legally required consent, we will take reasonable steps to delete it.
If you believe a child has provided us with personal information, please contact us.
Our website may contain links to or integrations with third-party websites, maps, videos, payment services, booking platforms, social networks, or other services.
Those third parties operate independently and may have their own privacy policies.
Rocket Rolloffs is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage you to review their privacy policies when interacting with them.
Some browsers provide privacy controls such as “Do Not Track” or other preference signals.
Because technologies, legal requirements, and standards regarding these signals continue to evolve, our response to a particular signal may depend on applicable law and the technology used on our website.
Where applicable law requires us to recognize a valid browser-based privacy preference or authorized-agent request and our systems are capable of processing it, we will handle the request as required by applicable law.
We may update this Privacy Policy periodically to reflect changes to:
Our services
Website functionality
Technology providers
Business practices
Legal requirements
When we make changes, we will update the Last Updated date at the top of this page.
Material changes may also be communicated through additional notices when appropriate or required by law.
If you have questions about this Privacy Policy, how we handle personal information, or a privacy request, please contact:
Rocket Rolloffs
Lincoln, Nebraska
Phone: (402) 534-1557
Email: contact@rocketrolloffs.com
Website: rocketrolloffs.com
